about me

Hi! 👋🏼 I'm Carolina Menezes, an electrical engineer who discovered that making complex things understandable was its own kind of engineering problem, and never looked back.

I studied Electrical Engineering at UFF in Brazil, was awarded a scholarship to study a year at Queen Mary University of London, and completed an MSc in Power Systems Digitalization. None of that was a straight line to technical writing, but the overlap is larger than it looks. Engineering teaches you to think in systems, trace dependencies, and develop a critical eye. That mindset, and a comfort with the unknown I brought back from London, is probably why technical writing fit. For an engineer who liked figuring out how things worked, the transition was natural.

Since 2021, I've been at VTEX, one of the world's leading commerce platforms, where I've grown from writing API references and developer guides to leading the team responsible for our documentation strategy, tooling, and platform. My work sits at a crossroads I find genuinely interesting: I write, I code (TypeScript, React, Next.js, GitHub Actions), and I think about how organizations build and maintain knowledge at scale.